Privacy Policy

Updated as of September 20, 2022


This Privacy Policy governs Healthy LaunchPAD’s online services, including its online program, the Sensable Health program, and the Sensable Health App, and explains how we collect and use your personal information, how we protect such information, and the choices you have concerning the use of such information. Your privacy and the security of your personally identifiable information are very important to us. At Healthy LaunchPAD, we are dedicated to protecting the privacy of those who enroll in our program. Please read this Privacy Policy carefully.

We will not sell, share, license, trade, or rent your Personally Identifiable Information to others.

We may amend this Privacy Policy from time to time. Any such amendment to our Privacy Policy will be posted on this website. You should review our Privacy Policy periodically so that you keep up to date on our most current policies and practices. We will note the effective date of the latest version of our Privacy Policy at the end of the posted Privacy Policy.

Please remember that this Privacy Policy applies only to information collected by our Website or through our online services, including the Sensable Health App. We are not responsible for the privacy of any information you reveal or post in any public forum (e.g., message board, blog, personal page, etc.).


We collect Personally Identifiable Information

Personally Identifiable Information is information that identifies you or can be used to identify or contact you. Such Personally Identifiable Information may include your name, address, email address, telephone number, birth date, and billing and payment information. We request this information as part of our registration process. Without providing such information, you will not be able to participate in the Sensable Health program.

Information from Other Sources

We may collect information (including information that is Personally Identifiable Information) from you in different manners and at different places and times on our Website or through our online services, such as with third party applications, such as our device partners (Fitbit and Apple) and from our lab partner (Quest Diagnostics). As part of our program you will connect your Sensable Health enrollment account with an account you have with Fitbit, Inc or Apple. Fitbit or Apple will receive the information from us that you have a Sensable Health account. At the same time, data collected by Fitbit or Apple (for example, personal activity data collected via an activity tracker device or other collected data) will be transferred to us and may be incorporated into our Sensable Health database, in accordance with the terms of this Privacy Policy.


We may display personal testimonials, including your first name, of satisfied participants of Sensable Health on our site. This will ONLY occur with your consent. If you wish to delete your testimonial from our Website, you can contact us at

Your Mobile Device

Healthy LaunchPAD will collect information about your usage of the application (such as the dates you last synced with the Internet or the dates you last used certain features). When you sync your device with the Website, we store some of this information. We utilize this information to send you program messages.

You should be aware that any information shared in a public forum such as a message board, blog, personal page, posting, group, bulletin board or recipe swap or through our Public Profile feature is public information and may be seen or collected by third parties that do not adhere to our Privacy Policy, although the availability of personal pages or groups identified as “private” may be limited to certain permitted users.

Web Browser Cookies

Our Site may use “cookies” to enhance the participant experience. Participant’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.

Protected Health Information

As an essential part of the Sensable Health program, Healthy LaunchPAD will be collecting information that is Personal Health Information (PHI). This information will include information about your health conditions and laboratory data. This information is being collected for the purpose of better understanding the reasons associated with weight gain and related conditions and creating a specific wellness plan for you. It is specifically NOT BEING COLLECTED for the purpose of making any diagnosis, making any medical assessment, making recommendations about any medication, providing a treatment plan, or for any health care decisions or recommendations. Sensable Health is a wellness program and is NOT a health care program or a medical provider. Generally, we will only share PHI with someone with YOUR specific written request or approval. Any questions you may have regarding your PHI, laboratory data, medical condition, medications, medical symptoms you may be experiencing WILL NOT be addressed by Healthy LaunchPAD, and must be directed to your personal health care provider.


In general, we use the information collected on our Website to personalize your journey through Sensable Health, to provide you with timely information about your progress in the program and to send you messages that might be helpful. If you do not wish to receive these messages, you may cancel your account with Healthy LaunchPAD at any time.

We may also use the information gathered from the Sensable Health program to perform statistical analysis of various aspects of the program, to analyze and evaluate issues relating to nutrition, activity, stress and sleep, as well as participant activity in the program in order to improve the Sensable Health program for future participants. All such information we use for this purpose will be de-identified.

Laws and Legal Obligation

We may also disclose your information (including Personally Identifiable Information) if we believe in good faith that we are required to do so in order to comply with an applicable statute, regulation, rule or law, a subpoena, a search warrant, a court or regulatory order, or other valid legal process.

Release of Unidentified Information To Interested Third Parties

We may provide aggregate information about our program enrollees that does not allow you to be identified or contacted. For example, we might inform third parties regarding the number and demographic information of our participants or results from participation. The third parties to which we may provide this information may include potential partners, researchers and other parties.

Sale of Business

We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of Healthy LaunchPAD, or in the case of bankruptcy, provided that the third party agrees to adhere to the terms of this Privacy Policy. We will notify users of any such transfer through email notice at the last known email address in our records.


We want your information (including Personally Identifiable Information) to remain as secure as possible. We strive to provide secure transmission of your information from your computer to our servers through industry-standard techniques. We secure the Personally Identifiable Information you provide on servers located in secure environments, protected from unauthorized access, use, or alteration. Only employees or contractors who need access to your information to perform a specific task or function are granted access to such information. In addition, all of our employees and contractors who are granted access to such information must abide by this Privacy Policy and are kept up-to-date on security practices. Any employee who violates this Privacy Policy is subject to disciplinary action, up to and including termination.

Notwithstanding the above commitments to protect your information (including Personally Identifiable Information) from loss, misuse or alteration by third parties, you should be aware that there is always some risk involved in transmitting information over the Internet. There is also some risk that others could find a way to thwart our security systems. As a result, while we strive to protect your information, we cannot ensure or warrant the security and privacy of any information you transmit to us, and you do so at your own risk.


In order to participate in the Sensable Health program, you must give us permission to use your Personally Identifiable Information as described above. If you do not wish to share your information as described above, DO NOT access or use the Sensable Health APP or sign this form below or continue your enrollment in this program.


You can at any time contact us in order to (1) update or correct your Personally Identifiable Information, or (2) drop out of the program and delete the Personally Identifiable Information maintained about you on our systems. Use the Support Team button in the App to do so.

We will, after receiving your request, make sure that all Personally Identifiable Information stored in databases will be updated, corrected, changed or deleted, as appropriate. We will respond to your request within 30 days.


If we decide to change this Privacy Policy, we will post those changes on our Website so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.


If you have any questions about our Privacy Policy, please contact Healthy LaunchPAD by using the Support Team button on the Sensable Health App.


By accessing this Site or the Sensable Health App, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Site or enroll in the Sensable Health program or use the Sensable Health App. Your continued use of the Site or the Sensable Health App following the posting of changes to this policy will be deemed your acceptance of those changes.